Making the Case: Leading Information Literacy Programs to Success

Presenter: Lisa Janicke Hinchliffe, UIUC

Lisa Janicke Hinchliffe led a workshop on using diagnostic and developmental tools to build successful information literacy programs. She basically provided a vocabulary to examine different components of a program and to troubleshoot when things are not going well. I thought these tools could provide a really great way to take a step back and look at the bigger picture of the  information literacy instruction provide. It might also help us receive more recognition from the institution.

Diagnostic and Developmental Tool

Recreate – False Starts/Treadmill – Confusion – Frustration

Vision: What is it we are actually trying to accomplish?

Skills/Capabilities: Do the people involved have the skills/capability necessary? Often not time available for people to become a better teacher?

Incentives: When you want people to change, perceived value of the change has to be twice as good as the current state. (Economics of change) Not necessarily money

Resources: We need budget and resources (often underestimated)

Action Plan: Can be different ones, but need something to get you from point A to point B

Without vision, you have confusion

Without skills/capabilities, you have anxiety

Without incentives, you have resistance/restraint

Without resources, you have frustration

Without action plan, you have false starts/treadmills

Vision = Clarity, gives you clear sense of what you are trying to accomplish

Skill = confidence

Incentive = Motivation

Resources = Satisfaction

Action Plan = Goal-directed

We don’t tend to cost out the time it requires people to be involved in new activities