Heidi Steiner, Distance Learning Librarian, Norwich University
Beth Filar – Williams, Coordinator of Library Services for Distance Education, University of North Carolina Greensboro


Tips from both a small private milatary university and large public university on how to make the library more visible and accessible to distance students. Ideas include:

  • Providing auto-authentication of library resource through the LMS
  • Creating customized web portal (built by developer, library maintains all content)
  • ebrary – heavily used (interface is challenging for users)
  • Sending current collection to student (library pays shipping there; student pays to ship back)
  • Offering synchronous non-mandatory library instruction with Illuminate
  • Join Me – screen sharing software (for IM reference)
  • Take advantage of the course roster to email students about library information (more likely to read an email than a post)